About Us

About Us

Use this guide from our store to review the store and its service commitments. This guidance applies to burtubees.shop. For help with this page, contact Support@burtubees.shop.

How we handle questions and support
Customers can rely on the following guidance from our store about questions and support. Questions about our store or products are welcome at Support@burtubees.shop or 205-311-8922. This section applies specifically to burtubees.shop. Questions about this section may be sent to Support@burtubees.shop.

Details about service commitments
We publish this service commitments guidance for customers using this website. Our service commitments are straightforward: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Product pages provide the applicable ingredients, sizes, options, and directions so customers can choose care products for their needs. Product-specific warnings and packaging directions should always be followed. This section applies specifically to burtubees.shop. Questions about this section may be sent to Support@burtubees.shop.

How we handle our store
We publish this our store guidance for customers using this website. We operate an independent online store focused on offering a carefully selected range of Burt's Bees lip care, skincare, body care, and selected baby care products. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable. This section applies specifically to burtubees.shop. Questions about this section may be sent to Support@burtubees.shop.

Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtubees.shop
Phone: 205-311-8922
Physical address: 1000 Highway 95, Helena, Alabama, 35080, United States